We Miss The Good Old Days Of Customer Service.

 

Humans answering phones. Service with a smile that you can count on no matter what. Timely reliable folks that love their job, and it showed. So we have made it our mission to bring those days back. 

 
 
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We're Never Late...

Ever used a car service for an early morning ride and they never showed? Maybe they hit traffic. Perhaps they overslept? Our virtual alert system uses a combination of GPS and real time traffic feeds to alert our chauffeurs when to leave for your trip. This way we're always where we need to be, fifteen minutes early.

 
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Whose Driving You?

Our chauffeurs are all local to the areas we service. We don't hire folks out of area because we feel local drivers just know their way around better! We also think it's important to let you know exactly who will be driving you before they ever pull up. That's why we send e-mail notifications 12 hours before every ride with your chauffeur's name, picture and number. And, of course, our drivers are all drug tested and background checked prior to employment, because that's just the way it should be!

 
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...Even If You Arrive Early

The last thing you'd want to hear after finding out your flights been delayed is that your being charged for it. That's why our team is always monitoring your inbound flight. This way, your chauffeur is dispatched for whatever time you land and waiting for you when you arrive - not when you were supposed to arrive!

 
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Fast Invoicing

So many of our clients use us as their preferred method for business travel, so we know how important it is that you receive on time ride receipts and invoices. Simply create an online account and get instant access to current invoices, ride receipts and trip history. Our Online dashboard also supports multiple riders on one account. It's perfect for corporate travel managers and road warriors!

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Fair and Ethical Pricing

Transparency with our rates is something we take very seriously. All rates are explained BEFORE you ride, not as you're about to get out of the car! So whether your reserving online or over the phone, we'll always give you the all inclusive rate, not a bait and switch tactic!

 

Non-Smoking Vehicles

Smoking is not our thing. And we're going to bet it isn't yours, your client's or your family's, either. That's why we've made it our mission to keep all of our vehicles 100% smoke free. No one should ever have to endure a ride to the airport in a smoke-soaked vehicle! 

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Experienced Drivers

We don't just put anyone in the car with you. Our driving crew is background checked, drug tested and (continuously) trained to be the best. Plus, we only hire local residents as chauffeurs, as they tend to possess a better grasp of the local roads and traffic conditions.

Never Splurge On The Surge

We don't gouge you with ridiculous surge pricing either. You booked with us to get you there no matter what and we stand by that. When the weather outside is frightful, our chauffeurs are standing by with umbrellas - not calculators!

 
 

For Business...

Airport Transfers

EWR, JFK, LGA, PHL, ACY, TTN... We've got them all covered. Whether you're traveling for business or on a family vacation, the local airports are our area of expertise. Feel free to test us when you call in. We are more than happy to recommend departure times for your trip, too.

Group Transportation

Efficiency is paramount. When you’re working with a transportation provider on a large event, you need quick, responsive communication. Your manifest is likely to change, and you need immediate invoicing so you can bill your client.

At Black Rock Limo, this is our standard. We’re skilled in handling groups large and small and working with DMCs and event managers all around the country.

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Global Service

Don't waste your time reserving rides everywhere. We work with a vetted group of providers across the globe that can handle your ground transportation no matter where you need it. This simplifies booking, billing and riding, creating a seamless experience for you or your clients.

Corporate Accounts

Corporate car service is our specialty. With decades of experience providing service to Fortune 500 CEO's, Executives and their VIP clientele, we've honed our business services throughout the years by listening to our clients to truly identify their needs and pain points. What's emerged is an efficient system built on cutting edge tech that eliminates errors and increases responsiveness.

 

...Or Pleasure

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Cruise Terminals

Driving to the local seaports can be a hassle and parking can be extremely expensive. We don't think that's any way to start off your vacation. Arrive to the piers in one of our luxurious cars and get stress free faster. We provide service to Cape Liberty, Manhattan Cruise Terminal and the Brooklyn Cruise Terminal.

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Casinos

Take the gamble out of getting there! Enjoy the luxury of a chauffeured limo ride to your favorite casinos in New York, New Jersey, Pennsylvania and Connecticut. Whether it's one of the hotels in Atlantic City, or you'd like to check out the Mohegan Sun, Parx, Foxwoods, or Empire City Casino, we're the safest bet ;)

Concerts and Sporting Events

Going to the show or the big game? Gather a group of friends and take the pains out of parking and finding a designated driver in one of our amazing luxury Sprinter Vans. Visit our Sprinter gallery page to learn (and see) more.